Go TO Content

How do I report a lost citizen identity card and apply for re-issuing a lost citizen identity card?

(1)    To prevent malicious people from using the lost citizen identity cards of others in illegal activities and to reduce the anxiety and worry of people whose lost citizen identity cards are used illegally, after losing a citizen identity card, please report the lost citizen identity card immediately.
(2)    At present, there are three ways to report a lost citizen identity card:
  • During the opening times, please report a lost citizen identity card to any household registration office personally or to the jurisdiction household registration office by phone.
  • Please visit the website of the Department of Household Registration, Ministry of the Interior, and click the “Lost Citizen Identity Card Report/Withdrawal” in the “Citizen Identity Card” section (24-hour service). After selecting the required service and inputting identity authentication data, report a lost citizen identity card with the citizen digital certificate. Please visit the website of the Certificate Authority of the Ministry of the Interior for details regarding the application for the citizen digital certificate.
  • Please call 1996, the MOI service hotline, to report a citizen identity card.
(3)    After reporting a citizen identity card, the household registration office will immediately upload the report to the website of the Department of Household Registration, Ministry of the Interior, for banking institutions and society to verify the citizen identity card re-issue information, so as to prevent malicious people from using lost citizen identity cards in illegal activities. Please apply for the re-issue of citizen identity card to void the lost citizen identity card.